Reference

How kbd66 Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, you share personal information we take seriously.

Data collected on registrationbKash, Nagad, Rocket transaction recordsYour right to access and correct dataCookie and device tracking scopeHow to contact us about your data

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What We Collect and Why It Matters

kbd66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — your name, email address, phone number, and the mobile wallet details tied to your bKash, Nagad, or Rocket account. When you make a deposit or request a withdrawal, transaction identifiers and timestamps are logged to

1
verify that payment rails cleared correctly and to protect your account from unauthorised activity. Device data — the type of handset you use, your browser, and approximate location signals — helps us detect unusual login patterns and keep your session secure. We also collect behavioural data
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within the platform: which sections you visit, how long a session runs, and any support requests you submit. This data is used strictly to operate the service, carry out payment verification, respond to your queries, and meet our obligations under applicable law. We do not sell
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your personal data to third parties. Sharing with service partners — such as payment processors who handle bKash or Nagad routing — is limited to what those partners need to complete the transaction. Your right to access, correct, or request deletion of your data is described
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in the sections below. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Retain Your Information

Keeping your account data secure is not an afterthought — it shapes how we build every part of the platform, from the OTP step when you log in to the way payment confirmations from bKash, Nagad, and Rocket are stored. Below are the four practices that define how we handle your information day to day.

Encrypted Storage

Account credentials and payment records — including bKash and Nagad transaction references — are stored using encryption at rest. No one accesses raw payment data without a verified internal process.

Cookie and Tracking Scope

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time.

Data Retention Period

We hold your account data for as long as your account remains active and for the period required under applicable law after closure. You can request confirmation of your retention period via support.

Account Security Steps

Every login on a new device triggers an OTP verification to your registered mobile number. If you spot an unfamiliar session, flag it through the Help Centre and we freeze access while we investigate.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold, you can reach our support team through the channels below. Queries about your bKash, Nagad, or Rocket transaction records tied to your account are handled through the same routes. We aim to acknowledge privacy requests within a reasonable period and will always confirm receipt before acting on your request.

Common Questions About Your Data on kbd66

These are the questions we hear most often from people in Bangladesh who want to understand their privacy rights on the platform. If your question is not here, the support channels above will get you a direct answer.

We collect your name, phone number, email address, and the mobile wallet identifier you use — bKash, Nagad, or Rocket — to verify your account and process transactions correctly.

Yes. Submit a data access request through the Help Centre form or via email support. We will compile and send your account data record after verifying your identity through your registered mobile number.

Send a deletion request through live chat or email support. We process deletions subject to legal retention obligations — some transaction records tied to bKash or Nagad payments may need to be kept for a required period.

We share data only with payment processors needed to route your bKash, Nagad, or Rocket transactions. We do not sell your information or share it with unrelated third parties for marketing.

Session cookies keep your login active; analytics cookies help us improve page performance. You can block or clear cookies through your browser or device settings without losing your account access.

After account closure, we retain data only for as long as required by applicable law. You can request confirmation of exactly how long we hold your specific records by contacting support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoKbd66 Glossary

How kbd66 Handles Your Personal Information

How We Protect and Retain Your Information

Encrypted Storage

Cookie and Tracking Scope

Data Retention Period

Account Security Steps

Reach Us About Your Privacy Rights

Common Questions About Your Data on kbd66

01 What personal data does kbd66 collect when I register?

02 Can I see all the data kbd66 holds about me?

03 How do I request that my personal data be deleted?

04 Does kbd66 share my data with third parties?

05 How does kbd66 use cookies and what can I control?

06 What happens to my data if I close my account?

Privacy Policy

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